Privacy Policy

This Privacy Policy explains how Soflux Care Services (“Soflux,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website www.sofluxcare.com or contact us using our online forms, email, or phone.

This Policy applies only to information collected through our website and related online contact methods. It does not replace any privacy or confidentiality obligations we have to clients under separate service agreements, notices, or applicable law.

1. Information we collect

We may collect the following types of information when you use our site:

Information you provide directly

• Contact form information
  When you fill out a contact form, we may collect your name, phone number, email address, and any information you choose to include in your message.

• Career interest / application information
  When you submit a career interest form or application, we may collect your name, contact information, position of interest, work history, availability, and other details you choose to provide about your experience.

• Email, phone, or mail communications
  If you contact us by email, phone, or mail, we may keep records of that communication, including any contact information you provide.

Information collected automatically

When you visit our website, certain technical information may be collected automatically by your browser or device, such as:

• IP address

• Browser type and version

• Device type and operating system

• Pages viewed and the time and date of your visit

• Referring website or link

We use this information to understand how visitors use our site and to maintain and improve our services. If we use cookies or analytics tools, they are used for these limited purposes. You can usually control cookies through your browser settings.

2. How we use your information

We may use the information we collect for purposes including:

• Responding to your questions, requests, or messages

• Scheduling consultations, assessments, or service visits

• Reviewing your interest in employment and communicating about job opportunities

• Operating, maintaining, and improving our website and services

• Keeping records required for business, administrative, or legal purposes

• Sending important notices, such as changes to this Policy or to our services

• Protecting the security and integrity of our systems and preventing fraud or misuse

We do not sell your personal information.

3. How we share information

We may share information in the following limited situations:

• Service providers
  We may share information with trusted service providers who perform services on our behalf (for example, website hosting, email services, or IT support). These providers are expected to use the information only to perform services for Soflux and to protect it appropriately.

• Legal and safety purposes
  We may disclose information if we believe it is required to comply with a law, regulation, legal process, or government request, or to protect the safety, rights, or property of clients, staff, the public, or Soflux.

• Business transfers
  If Soflux is involved in a merger, acquisition, or other business transition, information may be transferred as part of that process, consistent with applicable law.

We do not share personal information with third parties for their own marketing purposes.

4. Confidentiality of client information

If you become a client of Soflux Care Services, your service records, assessments, and other client information are kept in accordance with our internal policies and applicable privacy and confidentiality requirements.

Please do not include detailed medical, financial, or highly sensitive personal information in website forms or unencrypted email. We are happy to discuss sensitive details by phone or during an in-person visit.

5. Data retention

We keep personal information only as long as reasonably necessary for the purposes described in this Policy, or as required by law, regulation, or contractual obligation.

For example, we may keep contact or application information for a period of time to follow up on your request, consider you for future positions, or maintain records required for regulatory or business purposes.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect against loss, misuse, and unauthorized access.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and you share information with us online at your own risk.

7. Your choices

You have choices about how you interact with Soflux:

• You may choose not to submit information through our website and instead contact us by phone or mail.

• You may request that we update or correct your contact information by reaching out using the contact details below.

• If you no longer wish to receive certain communications from us, you may ask us to limit or stop those communications where possible.

Depending on where you live, you may have additional rights regarding your personal information under local laws. We will do our best to honor reasonable requests consistent with applicable requirements.

8. Children’s privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information online from children under 13. If you believe we may have collected information from a child under 13, please contact us so we can investigate and take appropriate action.

9. Third-party websites and links

Our website may contain links to websites or services operated by third parties (for example, resources or social media pages). This Privacy Policy does not apply to those websites. We are not responsible for the content or privacy practices of third-party sites, and we encourage you to review their privacy policies before providing any information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will revise the “Effective date” at the top of this page.

Your continued use of our website after any changes are posted means you accept the updated Policy.

11. How to contact us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Soflux Care Services
[Street address]
Hutto, Texas [ZIP]

Phone: (512) 661-4082
Email: info@sofluxcare.com